It’s cold. It’s raining. You’re tired. And in 45 minutes, you’re headed into another day of that firestorm/3-ring-circus you call work. The question is: Is it going to be a great morning or a fantastic one? That’s not a misprint; it’s an example of choosing a positive outlook to improve your experience – and it’s…
Read MoreHalf a trillion dollars (yep – trillion, with a “t”). That’s the estimated annual cost of work stress to U.S. employers, according to this 2017 Mental Health America study. And that’s just the tip of the iceberg. This eye-opening survey includes dozens of disturbing statistics that quantify the extensive impact job stress has on today’s…
Read MoreUmm… So… Mmhmmm In this earlier post, “Words and Phrases Smart People Never Use in Conversation,” we explained why filler words like these can make you sound less intelligent than you really are. But hold on a second (well, 200 milliseconds, to be exact). According to N.J. Enfield, a professor of linguistics at the University…
Read MoreThe language you use at work can inspire, inform, persuade and instill trust – or make you sound utterly clueless. Which side of the communication fence do you stand on? The truth is, all of us are occasionally undisciplined in our word choices. But if you’re habitually using any of the following words or phrases,…
Read MoreEmail. Whether you love it or abhor it, two things are true: It’s an indispensable part of business. And it isn’t going by the wayside anytime soon. Yet, as ubiquitous a form of communication email is, many professionals are bad at using it – sending dense blocks of text, spamming inboxes with unnecessary “Reply All”…
Read MoreAmateur or professional? Regardless of industry, functional discipline or role, most of us prefer to be thought of as the latter. But what, exactly, sets true professionals apart – and how can you make that transformative leap from “wannabe” to “the real deal”? The first step is to understand these stark differences between amateurs and…
Read MoreThe way you interact with a waitress. Your shoes. Using conversational crutches like “so” or “anyway.” What do little things like these tell the world about you? A lot, apparently! Right or wrong, our brains are hardwired to make sense out of situations. As a result, we make all kinds of snap judgments about strangers…
Read MoreHow long do you have to make a first impression? One day One hour One minute It’s a trick question. The real answer? You have only a few seconds! Here’s why: When we meet new people, research shows that our brains quickly latch onto assumptions based on the recognizable patterns in their appearance and behavior.…
Read MoreYou know that employee who’s zoned out? He may hold the key to greater productivity for your organization. Conventional wisdom dictates that managers should keep employees “focused” and “on-task” to maximize productivity. But recent research has shown that occasionally allowing employees to space out, goof off and daydream can actually benefit your business. Yep, we…
Read MoreLooking for your next job? Want to move ahead in your career? Then you better be careful what you Tweet. Need convincing? 93% of recruiters check candidates’ social media accounts pre-interview.1 43% of employers said they found something on social media that made them “deep-six” a candidate.2 Search the internet. You’ll find hundreds of nationally…
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