The Secret to Creating a Speech That Works and Motivates

Ever come out of a presentation feeling energized and ready to take on the world? What was the speaker’s secret? How did he keep you engaged and effectively deliver his message? It could’ve been his or her gestures. In public speaking, the way you express yourself nonverbally is just as important as – if not…

Read More

Work/Life Balance is Starting to Blend Together – and that might be alright

“Balance” is out. “Blend” is in. In recent years, technology has virtually erased the boundaries separating home and work. The same tools which have allowed employers to enhance workplace flexibility – things like email, mobile tech, videoconferencing and the Cloud – have also allowed employees’ work life to spill over into home life. Instead of…

Read More

4 Obstacles to Organizational Agility

Would you describe your business as nimble? Innovative? Flexible? Or stuck in the mud? Organizational agility helps your business adapt to its changing environment, by deftly executing initiatives in support of your overall strategy. It’s what allows your business to: respond quickly and effectively to urgent issues and risks; stay profitable in turbulent markets; identify…

Read More

Does Scarcity Reduce Your Decision-Making Capabilities?

When your employees have the knowledge, resources, time and tools to do their job well, productivity soars. Innovation abounds. And your business runs like a well-oiled machine. But if even one of these factors is in short supply? A “scarcity mindset” can creep in – causing mistakes that bring business to a screeching halt. As…

Read More

5 Customer Service Lessons to Help You Provide Better Customer Service

“You will not BELIEVE this car I just bought. It’s kinda non-descript-looking, the handling is alright, and the fuel economy is mediocre!” Not amazed? Neither are your customers if you’re delivering “so-so” service. In a hyper-connected, hyper-competitive business world, customer service provides critical opportunities for differentiation and competitive advantage. But only if you consistently go…

Read More

How Uncertainty in Business Can Lead to Great Power and Opportunity

The only constant in business? Change. Regardless of your industry, organizational size or the number of years you’ve been in business, today’s operational environment is volatile, complex, and yes – uncertain. As a leader, does that uncertainty cripple or exhilarate you? A lot of it has to do with how you plan to manage it.…

Read More

Understand Emotional Intelligence to Predict Future Leaders in Your Company

Baby Boomers are retiring. Skills gaps are widening. Retention isn’t what it used to be. How can ensure your business will continue to have amazing leaders for years to come? Grow your own. Developing internal talent and promoting from within is smart business – but identifying your company’s future leaders involves more than measuring their…

Read More

Four Rules Every Great Boss Follows

Wouldn’t it be great if every management position came with its own rulebook? Unfortunately, no leadership role is that simple (or static). But that doesn’t mean you have to “reinvent the wheel” if you want to grow as a manager. The truth is, following these four rules will help you become an even better boss…

Read More

Trying to Instill a Healthy New Habit in 2017? Here’s How to Stick to It

Your co-worker just started her third year of crossfit training. Your cousin quit smoking for good in 2016. And that employee of yours? He’s already dropped 10 lbs. – and he only started dieting on January 1st! You’re outwardly happy for them (of course). But on the inside? Frankly, you’re kind of irritated – how…

Read More

3 Ways to Be a Leader People WANT to Follow

Does your team follow you because they want to – or because they have to? It’s an important question. Leaders who truly inspire others in the workplace create a positive cycle of success and high performance in which people: exert higher levels of discretionary effort; feel empowered to do their jobs to the best of…

Read More