4 Obstacles to Organizational Agility

Would you describe your business as nimble? Innovative? Flexible? Or stuck in the mud? Organizational agility helps your business adapt to its changing environment, by deftly executing initiatives in support of your overall strategy. It’s what allows your business to: respond quickly and effectively to urgent issues and risks; stay profitable in turbulent markets; identify…

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Does Scarcity Reduce Your Decision-Making Capabilities?

When your employees have the knowledge, resources, time and tools to do their job well, productivity soars. Innovation abounds. And your business runs like a well-oiled machine. But if even one of these factors is in short supply? A “scarcity mindset” can creep in – causing mistakes that bring business to a screeching halt. As…

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5 Customer Service Lessons to Help You Provide Better Customer Service

“You will not BELIEVE this car I just bought. It’s kinda non-descript-looking, the handling is alright, and the fuel economy is mediocre!” Not amazed? Neither are your customers if you’re delivering “so-so” service. In a hyper-connected, hyper-competitive business world, customer service provides critical opportunities for differentiation and competitive advantage. But only if you consistently go…

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How Uncertainty in Business Can Lead to Great Power and Opportunity

The only constant in business? Change. Regardless of your industry, organizational size or the number of years you’ve been in business, today’s operational environment is volatile, complex, and yes – uncertain. As a leader, does that uncertainty cripple or exhilarate you? A lot of it has to do with how you plan to manage it.…

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Understand Emotional Intelligence to Predict Future Leaders in Your Company

Baby Boomers are retiring. Skills gaps are widening. Retention isn’t what it used to be. How can ensure your business will continue to have amazing leaders for years to come? Grow your own. Developing internal talent and promoting from within is smart business – but identifying your company’s future leaders involves more than measuring their…

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Four Rules Every Great Boss Follows

Wouldn’t it be great if every management position came with its own rulebook? Unfortunately, no leadership role is that simple (or static). But that doesn’t mean you have to “reinvent the wheel” if you want to grow as a manager. The truth is, following these four rules will help you become an even better boss…

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Trying to Instill a Healthy New Habit in 2017? Here’s How to Stick to It

Your co-worker just started her third year of crossfit training. Your cousin quit smoking for good in 2016. And that employee of yours? He’s already dropped 10 lbs. – and he only started dieting on January 1st! You’re outwardly happy for them (of course). But on the inside? Frankly, you’re kind of irritated – how…

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3 Ways to Be a Leader People WANT to Follow

Does your team follow you because they want to – or because they have to? It’s an important question. Leaders who truly inspire others in the workplace create a positive cycle of success and high performance in which people: exert higher levels of discretionary effort; feel empowered to do their jobs to the best of…

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Perform, Lead and Succeed: 10 Inspirational Quotes

Think inspirational quotes are corny? Cliché? A complete waste of time? Maybe you just aren’t reading the right ones. An insightful quote can motivate you to perform better, lead more effectively, or renew your enthusiasm for whatever it is you do. And regardless of industry, role or experience level, we all need occasional reminders to…

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Become a More Successful Leader by Developing this Habit

You keep your offices, your operations and your company finances in great shape. What about your own body? Great leaders – people like Richard Branson, Elon Musk and Barack Obama – have rigorous fitness routines for a good reason: they understand how important exercise is to being an effective boss. Research supports what these professionals…

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