Daydreaming? Ignoring emails? Staring at pictures of puppies? They may sound like a recipe for disaster at work – but they can boost your performance. Over the years, we’ve been programmed to equate success with working relentlessly at breakneck speed. In reality? High performance comes from working smarter, not harder. So, before you automatically discount…
Read MoreYou were passed over for that promotion. You were never called in for that interview. You thought that, by this point, you’d be much further along in your career. Where did things go wrong? It’s natural to be disheartened, frustrated, even a little confused when your career feels like it’s off the rails – especially…
Read MoreAmateur or professional? Regardless of industry, functional discipline or role, most of us prefer to be thought of as the latter. But what, exactly, sets true professionals apart – and how can you make that transformative leap from “wannabe” to “the real deal”? The first step is to understand these stark differences between amateurs and…
Read MoreThe way you interact with a waitress. Your shoes. Using conversational crutches like “so” or “anyway.” What do little things like these tell the world about you? A lot, apparently! Right or wrong, our brains are hardwired to make sense out of situations. As a result, we make all kinds of snap judgments about strangers…
Read MoreHearing the words “trust me” at work can inspire confidence and hope – or just make you want to roll your eyes. Why is the phrase so meaningful when one person utters it – and yet utterly meaningless when someone else says it? Some are just better at building trust than others. As we mentioned…
Read MoreDisagreements. Squabbles. Confrontations. When people work with people, they disagree from time to time. But while a certain amount of “head bumping” is natural (even healthy), workplace conflict can quickly escalate into full-blown battles, leading to: loss of synergy and productivity; higher turnover and attrition (due to a toxic culture); damage to your organization’s reputation…
Read MoreWords are incredibly powerful. Whether spoken or written, the language you use when communicating with your employees can hearten or discourage; convince or dissuade; inspire or depress. As a leader, you must choose your words with care and intention. While your actions undoubtedly speak volumes, what you say and write communicates how you feel about…
Read MoreLeading a team to consistently perform at its peak is a common goal for managers – and a common theme to posts you’ll find on our blog. We’ve written about the topic frequently over the past year or so, sharing great advice from a variety of sources. Here are a few of our favorite installments:…
Read MoreThink back over your career to this point. What boss or manager made the biggest impact on you – and why? Maybe they were an amazing coach. Perhaps they brought out great qualities in you that you didn’t realize you had. And maybe you just found them to be incredibly inspirational. Regardless of the specific…
Read MoreTired of “dime a dozen” time-management tips? Looking for fresh ways to consistently perform at a higher level? Maybe all you need to do is adopt a few new habits. Regardless of their profession, experience or level of seniority, all successful people have one thing in common: they practice habits which match their focus and…
Read More