Performance Metrics and Retention for Accounting Firms
Measuring Performance
Exact Accounting Staff believes in recruiting the best talent in the accounting and finance industry, but we also are firm believers in tracking ongoing performance and ensuring our accounting and finance staff are exceeding expectations. We measure contract talent performance in three different areas:
- Performance on a specific accounting and finance project
- Performance history at a specific accounting firm or corporate accounting and finance department
- Overall performance as an Exact Accounting Staff associate
In addition to our tracking methods, many accounting clients want to track performance using their own key performance indicators (KPIs). Exact Accounting Staff can tailor our technology to track the required KPIs your firm uses to measure contract performance. This allows accounting department management to run customized reports in the firm's business language. In addition to leveraging technology, our Accounting and Finance Specialists are in constant communication with clients during projects to ensure performance goals are being met.
Retaining Contract Talent
Retention is another key component to successfully staffing accounting projects. If accounting and finance staff leave a project prematurely, the time it takes to get replacements up to speed can delay the project's completion. Exact Accounting Staff has helped accounting and finance firms reduce attrition and keep projects on-time in the following ways:
- We offer completion bonuses and other benefits to contract accounting and finance talent
- Accounting and Finance staff who have a history of completing projects are offered new project assignments as they become available
- We've built a staffing company that accounting and finance professionals enjoy working for. Our recruiters form strong relationships with the people they place. As a result our talent is incredibly loyal and dedicated to each and every project they take on.