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撰写清晰有效电子邮件的秘诀

撰写清晰有效电子邮件的秘诀

电子邮件。无论你喜欢它还是讨厌它,有两件事是真实的:

它是商业中不可或缺的一部分。

而且它不会很快被淘汰。

然而,尽管电子邮件是一种无处不在的沟通方式,但许多专业人士却不善于使用它——发送大段大段的文字、向收件箱发送不必要的“全部回复”邮件、遗漏重要的信息……您明白了。

如果您认识某人的电子邮件沟通技巧需要稍加改进,请分享这些秘诀,以便撰写更清晰、更有效的信息:

有一个单一的目标

最好的电子邮件应该有一个目标或提出一个问题。与其向某人发送你的意识流,不如先整理一下你的想法。为你的交流选择一个总体目的,并将你的信息提炼成一个突出的要点。如果你很难做到这一点,这表明你可能需要与你发送信息的人进行实时对话。

简洁的

您喜欢在电子邮件中阅读五段长文吗?您的收件人也不喜欢。尽量让您的信息简短,并快速切入主题。

前期必备品

有重要问题要问或关键信息要分享?请将其写在电子邮件开头或主题行中。

使用格式化工具

大多数电子邮件客户端都具有强大的功能(例如编号列表、荧光笔工具、字体系列),您可以使用这些功能来组织信息并引起对重要细节的注意。请记住,收件人可能只会扫描您的电子邮件 - 让他们轻松找到所需内容。

用主动语态写作

电子邮件中清晰度至关重要。主动语态(即句子的主语执行动词所描述的动作)可使沟通更加简洁、有效和自信。

尊重对话参与者

在自动点击“回复所有人”之前,请考虑是否每个人都真的需要阅读您的回复。同样,请务必抄送或密送需要参与对话的个人。片刻的思考可以大大改善信息流。

不要包含敏感信息

如果同事未仔细阅读就转发了您的电子邮件内容,会发生什么情况?在必须通过电子邮件发送机密或其他敏感信息的情况下,请明确标记。

今天这篇文章的寓意是什么?先想后写。一点心理训练——并运用这些电子邮件技巧——可以大大提高电子邮件的效率。

Exact 员工能为您做什么?

无论您想提高专注力、节省时间和金钱、减轻行政负担还是扩大核心团队,我们的国家就业机构都会为您提供帮助。立即给我们发送电子邮件或致电我们。

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