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提高听力技巧的三种方法

提高听力技巧的三种方法

当然,你听到了他们嘴里说出的话。

但您真的在听员工和其他经理在说什么吗?

良好的倾听习惯可以提高您的领导、激励和表现能力,但要成为一名有效的倾听者,仅仅有正常的耳朵是不够的。如果您想提高这方面的技能,Exact Staff 分享了您可以立即采用的最佳实践:

全身心投入

忘记发送的电子邮件让您分心了吗?手机响了?您还没有准备好参加即将召开的会议?我们都是这样的人;我们生活和工作在“干扰文化”中。当有人与您交谈时,请有意识地专注于他们,将眼睛和耳朵集中在他们身上。如果干扰太强烈,您无法全神贯注于正在发生的事情,请暂时离开。处理好它,并尽快返回对话。

让演讲者感到舒适

福布斯邮报 解释如何通过让说话者感到安全和舒适来为更好地聆听奠定基础:

  • 身体姿势模仿。模仿别人的身体姿势能让你感觉更像他们,更好地理解他们要说的话。对自己的方向和姿势进行细微的调整,以反映说话者的肢体语言。当他们探身时,你也要探身;当他们交叉双腿时,你也要交叉双腿。只要确保在变换姿势时不要太明显或机械化就行。
  • 关键词和手势回溯。模仿他人使用的词语和手势可以增强“相同”的感觉。如果说话者很活跃,可以用类似的手势回应。如果你注意到他们重复关键短语,请将其融入你的语言中。

以这种方式建立融洽关系可以释放双方的注意力和精力,促进更好的倾听和沟通。

积极倾听

大多数人在演讲者还在讲话时就开始构思他们的回应。积极的倾听者则不同。请向他们学习:

  • 重点在于理解对方在说什么(而不是你如何回应)。
  • 注意说话者的言语、语调和肢体语言(您可以从这三个来源获取重要信息)。
  • 进行适当的目光接触(要友好,而不是恐吓)。
  • 思考对方所说的话,以确保您完全理解。
  • 必要时澄清或探究更多信息。
  • 只有当您确定自己理解了说话者所传达的意思后才做出回应。

相关内容:
伟大领导者每天要做的 3 件重要的事情
如果谈话变得大声且具有攻击性该怎么办

员工是否告诉你他们压力很大?感到沮丧?工作过度?

使用这篇文章中的提示来了解实际情况。如果您需要帮助,只需拨打电话即可联系 Exact Staff。我们会倾听、提出正确的问题,然后创建一个解决方案,为您的团队提供所需的劳动力灵活性、支持和人才获取途径。

我们能为您做什么? 联系人力资源专家 请立即致电您当地的 Exact Staff 办事处。

 

我们能帮你什么吗

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