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预防职场危机的措施 | 国家就业局

在危机来临之前做好这三件事

事故、判断失误、网络攻击。

没有什么比危机更能考验您的组织。

不幸的是,没有一家企业能够幸免。无论你的公司位于何处、规模大小或所属行业如何,你的公司都将被迫应对重大问题。

考虑一下这个问题:

如果今天发生灾难,您的组织做好了怎样的准备来应对?

毫不奇怪,最能经受住灾难考验的企业是那些能够预见危机并制定有效管理危机的清晰计划的企业。在灾难发生之前就开始行动吧!使用以下提示来制定危机管理计划,帮助您的企业度过动荡时期:

评估你的弱点。

确定贵公司最有可能面临的危机。针对每一场潜在危机,规划出最佳情况和最坏情况。考虑应对每场危机所需的资源以及可能需要获得的资源。最后,制定应对每一种灾难的详细计划,包括尽可能保持沟通渠道畅通和维护“基本”业务功能。

制定危机沟通计划。

指定一名“危机沟通员”与员工分享内部信息,在危机期间随时掌握最新情况。此外,任命一名“危机发言人”,作为贵公司与媒体之间的主要联络人。然后:

  • 收集每位员工准确、最新的联系信息,以及每位员工至少一个紧急联系人。每年至少更新一次信息。
  • 详细说明您的“谈话”计划——以便员工可以获得重要信息、与您分享关键信息并快速获得问题的答案。

审核您的沟通渠道。

如果您的组织与大多数组织一样,会使用多个社交媒体帐户、网站、联系人列表(例如客户、供应商、媒体联系人等)和其他面向公众的沟通渠道。作为危机沟通计划的一部分,请编制所有这些沟通渠道的清单,包括每个渠道的关键联系人。然后,详细说明“公开讨论”的步骤 - 这样您就可以主动与媒体沟通,监控社交渠道并发布协调一致的信息。

完成这些步骤后,请定期审查和更新您的计划。随着您的公司及其面临的威胁不断发展,您的应对计划也必须随之发展。

在危机发生时确保临时工和合同工的安全。

在保护临时工和合同工方面,您的招聘合作伙伴可以为您提供巨大的资源。立即联系您当地的 Exact Staff 办事处,安排实地考察并讨论我们的招聘方式 国家就业局 可以保证您所在地临时雇员的安全。

发布者 确切人员

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