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填充词和短暂停顿如何防止对话偏离主题

填充词和短暂停顿如何防止对话偏离主题

嗯…

所以…

嗯嗯

在这篇早期文章中,“聪明人在谈话中从不使用的单词和短语”,我们解释了为什么这些填充词会让您听起来比实际上更不聪明。

但请稍等一下(好吧,确切地说是 200 毫秒)。根据悉尼大学语言学教授 NJ Enfield 的说法,填充词和短暂的对话停顿实际上是重要的沟通工具。

是的,你没看错。

接受采访时 大西洋组织恩菲尔德的朱莉·贝克详细阐述了少言寡语和短暂沉默如何充当“交通信号”,防止对话脱轨。以下是采访中的一些有趣内容:

  • 当一个人问另一个人一个问题时,大约需要 200 毫秒 让他们做出回应——这比人类大脑检索回应所需单词所需的半秒时间要快!换句话说,人类本末倒置,依靠上下文线索(例如,语气、讲话内容)来预测何时轮到他们说话。
  • 对话细节——比如填充词和超过 200 毫秒的停顿——是保持对话顺利进行的不可或缺的工具。对话机”引导沟通朝着人们希望的方向发展。
  • 如果从一方停止说话到另一方做出回应,时间间隔超过 200 毫秒,则表明回应者存在以下情况:
    • 难以找到合适的词语来表达——通常是因为提出的问题很难;
    • 正在延迟他们的回应,因为这可能不是说话者想要听到的。
  • 像“嗯嗯”和“嗯嗯”这样的词可以极大地提高对话机器的运行流畅度。一项研究表明,分散听众的注意力,使他们无法恰当地使用这些词,会导致 扬声器 在讲故事时,要多回头重复自己的话。从本质上讲,给演讲者一个令人安心的“嗯嗯”可以让他们成为一个更熟练、更流畅的讲故事者。

你是否应该从你的词汇表中剔除“呃”和“嗯”这样的词?

除非你习惯性地依赖它们来介绍或衔接想法,否则可能不会。相反,要注意你如何使用填充词,或者向你信任的人征求他们的坦诚反馈。例如,如果你发现你的演讲中充斥着“嗯”,试着稍微改变一下——或者选择偶尔停顿一下,让你的谈话保持在正轨上。

需要能言善辩、专业的临时员工或新员工吗?

Exact Staff 超越了职位描述,发现候选人真正需要什么才能在您的组织中茁壮成长。无论您的要求是本地还是全国性的、临时还是直接雇用,我们都会提供您所需的确切人才解决方案。

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