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让你的同事印象深刻的人际交往技巧

让你的同事印象深刻的人际交往技巧

沟通技巧对于组织的有效运作至关重要。无论在哪个行业,通过电话、电子邮件和社交媒体与上级、同事和员工沟通的能力都是必不可少的。你必须知道如何在数字时代传达和接收信息。这些人际交往技能将帮助你获得聘用、获得晋升并拥有成功的职业生涯。

听力

要成为高效的沟通者,你必须是一个有效的倾听者。没有人喜欢与不花时间倾听的人交谈。如果你不能认真倾听,你可能会发现很难理解指令。积极倾听包括:

  • 仔细聆听别人的言论
  • 提出澄清问题
  • 重新表述以确保理解

积极倾听可以帮助你理解他人并让你做出适当的回应。

友善

友善的语气、个人问题或微笑,都会鼓励同事与您交流。在工作场所保持礼貌,无论是书面交流还是面对面交流,都至关重要。如果可能,请尝试个性化您的电子邮件。

共情

始终向同事表明你在倾听并尊重他们的意见。倾听可以帮助你了解对话伙伴的想法和感受。积极倾听更容易表现出同理心。即使你不同意同事的观点,理解和尊重他们的观点也是必不可少的。 

信心

自信会向同事表明你相信他们所说的话,并会坚持到底。自信通过眼神交流和坚定而友好的语气表现出来。尽量避免让陈述听起来像问题。避免听起来傲慢或咄咄逼人,倾听并同情对方。

思想开放

以灵活、开放的心态参与对话。你必须愿意倾听和理解对方的观点,而不仅仅是传达你的信息。愿意参与对话,即使与你不同意的人,你也能进行诚实、富有成效的对话。

尊重

你会发现,当你表达对人们及其想法的尊重时,他们会更愿意交流。具体做法包括:

  • 一个人的名字
  • 进行眼神交流
  • 积极倾听他人讲话
  • 打电话时,避免分心并保持对话
  • 通过编辑邮件传达尊重。避免写得不好、令人困惑的电子邮件

反馈

给予和接受反馈是一项至关重要的沟通技巧。经理应寻找通过电子邮件、电话或每周状态更新向员工提供建设性反馈的方法。接受并鼓励他人的意见。务必倾听反馈,如果对问题不确定,请提出澄清问题。如果可能,尝试实施信息。

选择正确的媒介

尝试考虑使用哪种沟通方式。尝试考虑与你交谈的对象,以确定最佳的对话媒介。人们会感激这种考虑,并更愿意回应你。

专业工作人员 确切人员 可以将您独特的资历与高薪工作任务相匹配。

发布者 精确支持

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