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如何改善与老板的职场沟通

如何与老板更有效地沟通

你需要和你的老板谈谈。

这个提议让你兴奋还是让你惊出一身冷汗?

如果你和老板的沟通风格截然不同,那么即使是最普通的工作对话也会让人感到压力。当你担心如何正确措辞,或者老板会如何理解你所说的话时,你就很难放松、倾听和有效沟通。

Exact Staff 提供的以下四个沟通技巧可以增强你的信心和技能:

使你的沟通方式适应老板的自然风格。

在最近的 Forbes.com 文章马克·墨菲描述了以下四种沟通风格:

  • 分析。 喜欢用事实、数据和特定语言进行交流。
  • 直觉的。 希望先直奔主题,在讨论细节之前清楚了解总体情况。
  • 功能性。 喜欢以逐步的方式进行沟通,使用流程、时间表和深思熟虑的计划。
  • 个人的。 重视情感语言并希望了解人们的感受(而不仅仅是他们的想法)。

确定你的老板属于哪一类,然后尝试以能引起他共鸣的方式提供信息。例如,如果他是功能性沟通者,请尽可能多地规划你的对话。提供他渴望的细节和逻辑,以确保对话顺利进行。

做一个积极的倾听者。

与老板交谈时,担心接下来要说什么是很自然的。与其在谈话中计划下一步,不如尽量专注于当下。密切注意老板的讲话,做好笔记(无论是记在心里还是记在纸上)。提出相关问题,并复述他的话,以确保充分理解。

别太情绪化。

即使你的老板是“私人沟通者”,在进行工作对话时也要控制好自己的情绪。如果你对某事感到愤怒、焦虑、沮丧或不安,在接近老板之前先数 10 下。等到你头脑清醒、足够冷静时,再专业地讨论这个问题。

认识到非语言交流的重要性。

你的非语言暗示对与老板的谈话的影响可能与你说的话一样大,甚至更大。与你的经理交谈时,请务必注意以下方面:

  • 姿势。如果你经常弯腰驼背或双臂交叉在胸前,请注意这些信号可能被解读成负面信号。与老板交谈时,请坐直(或站直),并在交谈时略微倾身。
  • 眼神接触。 眼神交流时,避免走极端(例如,盯着地板或盯着老板)。眼神交流太少会传达出不感兴趣或不安全感;眼神交流太多会传达出攻击性。

如果与老板交流让你感到不舒服,可以尝试模仿他的肢体语言。巧妙地调整自己的手势、姿势或整体身体方向以配合他的肢体语言。

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